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Survey says: 57% of people would leave Phorm-adopting ISPs

by Parm Mann on 12 May 2008, 14:34

Quick Link: HEXUS.net/qam52

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Bad Phorm?

ISPreview.co.uk, an independent UK information site, recently conducted a survey of over 1090 of its readers to find out what they would do if their ISP adopted the controversial Phorm advertising system.

The results reveal that 57 per cent would leave their current ISP without hesitation. Phorm, a digital technology company based in London, New York and Moscow, is working with several UK ISPs including BT, TalkTalk and Virgin Media, to develop a system that anonymously monitors the websites you visit. The information gathered is then used to develop targeted advertising campaigns.

Of all the people surveyed, just two per cent said they wouldn't leave their ISP if it adopted Phorm, and 16 per cent said they were undecided. The remaining 25 per cent admitted to being unaware of what the Phorm advertising system actually is.

Mark Jackson, editor of ISPreview.co.uk, said, "Consumers are sending a clear message to ISPs that they don’t want Phorm and are even prepared to leave if it is forced upon them, regardless of whether the provider is offering an opt-in solution or not. It looks like Phorm will never be acceptable to the majority, no matter how the pr is spun."

Our very own readers have been vocal on the issue after HEXUS user, Lee, posted the question; Phorm - a sign of things to come?

Though consumers are clearly very much against Phorm adoption, BT is preparing to run another trial with 10,000 of its customers.



HEXUS Forums :: 22 Comments

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There is a technical explanation of how phorm tracks you on lightBlueTouchPaper.org

Light Blue Touchpaper » Blog Archive » The Phorm “Webwise” System

From the explanation it looks like it would be a good idea for someone to write a Firefox plug in or suchlike to randomly change the Phorm cookie so as to poison their database, which should make Phorm unpopular with the advertisers they are selling the data to, so they go out of business.
Yup, I certainly would (and in a few months time will be out of contract, so can do so if I wish)
If carphone warehouse do buy out tiscali i would imagine they will roll phorm out across the tiscali network also.
if that happens i will definately get a Mac code and find a new ISP
does ofcom know about this???
I'll have to start the argument for the PROS side of this :)

I don't see why people have a problem with it…. I would much prefer websites I visit to advertise useful things to me than junk that I'm not the slightest bit interested in.

From what I've heard about how it works it sounds genius!!! Say you were browsing the hexus forums looking at monitor reviews… then when you go to another site, lets use hotmail as an example, instead of seeing an advert for “£25 FREE BET for all new customers with william hill” (that I see on the top of the page now), I would instead see an advert for a monitor!

What I've heard about it is this:

The data gathered is very basic and looks for keywords and is not read from any secure pages or any user input, e.g. from form fields. Data is never stored on disk and is immediately deleted from memory as soon as a product category match has been made.

I think it sounds very similar to google adwords or the VIBRANT advertising word links that hexus use in their news articles (the green underlined words).